"ADT provides a range of home security products, including doorbell cameras that offer surveillance and two-way communication. However, users may sometimes need assistance with ADT doorbell installation or encounter issues like the ADT doorbell camera not connecting to the network. Understanding how to address these issues and when to seek ADT Support can help ensure your security system functions correctly.\n\nADT doorbell installation is generally straightforward, but it\u2019s essential to follow the provided instructions carefully. The process typically involves mounting the doorbell at your front door, connecting it to your home\u2019s existing doorbell wiring, and syncing it with the ADT app on your smartphone. Before starting, ensure you have all the necessary tools, such as a drill and screwdriver, and have turned off the power to your existing doorbell. Once installed, the doorbell camera should connect to your home Wi-Fi network to function correctly.\n\nHowever, some users may face challenges during or after the installation, such as the ADT doorbell camera not connecting to Wi-Fi. This issue can stem from several factors, including weak Wi-Fi signals, incorrect network settings, or interference from other devices. To resolve this, ensure your Wi-Fi network is functioning properly and that the doorbell is within range of your router. Moving the router closer to the doorbell or using a Wi-Fi extender can help improve signal strength. Additionally, check that you are entering the correct network password and that your Wi-Fi network is set to a 2.4 GHz frequency, as many doorbell cameras do not support the 5 GHz frequency.\n\nIf these steps do not resolve the issue, a factory reset of the doorbell camera might be necessary. This process involves holding down the reset button on the device for several seconds until the camera restarts. After resetting, try reconnecting the camera to your Wi-Fi network through the ADT app.\n\nIn cases where the doorbell still does not connect or if there are additional complications, reaching out to [ADT Support](https:\/\/www.callhelpcenter.com\/adt-doorbell-support\/) is advisable. The support team can provide further troubleshooting steps, check for software updates, and offer professional assistance with any technical difficulties you may encounter.\n\nIn conclusion, whether you need help with [ADT doorbell installation](https:\/\/www.callhelpcenter.com\/adt-doorbell-installation\/) or are facing issues like the [ADT doorbell camera not connecting](https:\/\/www.callhelpcenter.com\/adt-doorbell-camera-not-connecting\/), ADT Support is available to ensure that your home security system is set up correctly and operates smoothly."

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